Returns & Exchanges

At Great Outdoors, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unworn fashion and outdoor apparel. Simply ensure all original tags are attached and the items are in their original packaging to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided by the portal and securely attach it to your original shipping box.

3

Drop Off Package

Take your package to any authorized carrier drop-off location or schedule a home pickup through our logistics partner.

4

Receive Your Refund

Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing